About Us
Real People. Real Passion. Real Colombia
— On Your Terms.
Hi, we’re Ben and Natalia — husband and wife, passionate travelers, and the hosts behind Encanto Escapes. Alongside our close friend and co-founder Keith, we created this company to give travelers something more personal than a typical guided tour, and more elevated than DIY booking sites.
Ben & Natalia
Keith
We’re not a travel agency — we’re a hands-on team that crafts your trip like it’s our own, with a deep love for Colombia and an obsession with delivering unforgettable experiences.
Natalia is originally from Colombia and brings local knowledge, cultural depth, and a love for showcasing the beauty of her country. I fell in love with both her — and Colombia — and have spent years discovering the kind of magic most tourists never get to see.
Keith has joined us on many of our trips and brings his own strengths to the team — a steady presence, a sharp eye for detail, and a deep commitment to making every journey smooth, meaningful, and tailored. He’s a big part of what makes this feel more like a VIP experience than a packaged tour.
But here’s the part that really matters:
We adapt to you. Want full privacy and just want us on standby when needed? Great. Prefer to have a guide nearby for daily activities? We’ll be right there — invisible when you want space, fully present when you need support.
From your first inquiry to the moment you return home, we’re here for you. Some of our guests want curated plans with full autonomy. Others want daily coordination and personal attention. Either way — we listen, we adapt, and we deliver.
This isn’t tourism.
This is Colombia, your way — backed by people who genuinely care.